Terms of Service

These terms govern your use of the website and services of Leveled Apps, LLC, a North Carolina limited liability company, operating as Leveled Studio ("we," "us"). By using this site, or by taking part in a text messaging program we operate for a participating business, you agree to these terms.

Messaging program terms

We operate SMS programs on behalf of participating local businesses. Each program sends appointment offers, replies to inquiries, booking assistance, and scheduling messages from the business named in the message.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or of booking any service. Reply STOP to opt out at any time, or HELP for help. Opt-outs take effect immediately and permanently. Wireless carriers are not liable for delayed or undelivered messages. Full program details, including how consent is obtained, are in our SMS Policy, and the exact consent language used at signup is published on our SMS consent disclosure page.

Services and quotes

Website builds are fixed in scope and quoted in writing before work begins. Monthly service plans and their terms are set out in the written agreement for each engagement. Prices shown on this site are current at the time of publication and may change; the price in your signed agreement governs.

No performance guarantee

We commit to the mechanism we describe: messages sent within consent and compliance rules, conversations logged, and results reported. We do not guarantee any specific number of leads, replies, bookings, or revenue, and any figures shown on this site are illustrative rather than a promise of results.

Your responsibilities as a client

If you engage us to send messages on your behalf, you confirm that every contact you provide gave you permission to text them, that your intake or web forms carry the required consent language, and that you will not ask us to message purchased, rented, or scraped lists. We verify and record consent status before any message is sent, and we will decline to send where consent cannot be established.

Intellectual property

On full payment, you own the website we build for you and the content you supply. We retain ownership of our underlying tools, code libraries, and messaging platform, which are licensed to you for the term of your agreement.

Limitation of liability

To the extent permitted by law, our total liability arising out of these terms is limited to the amounts you paid us in the three months before the claim. We are not liable for indirect or consequential losses, including lost profits.

Governing law

These terms are governed by the laws of the State of North Carolina.

Contact

Leveled Apps, LLC, 3001 Hillsborough St, Raleigh, NC 27607. Email: contact@leveledstudio.com.

Changes

We will update this page when our practices change, with a new effective date.