Two services, two paths, one call to start.

Works with the site you already have, whoever built it. Billed as a one-time setup fee and then a monthly plan, with no deposit-and-balance split.

1. 01

   Discovery call

   15 minutes

   You tell us where inquiries reach you now, roughly how many you get, and whether you have a list of past customers sitting in your booking software. No pitch, no pressure.

   What we need from you

   • A rough sense of monthly inquiries and average job value
   • Fifteen minutes

   What you walk away with

   • A straight answer on whether answering faster would move your numbers
   • An honest no if your lead flow is too thin for it to pay
2. 02

   Scope and rules

   Same week

   We agree exactly what the assistant may say and where it must stop: your hours, your location, the offer, your booking link, and the handoff points that send a thread straight to a person. All of it in writing before anything is switched on.

   What we need from you

   • Your hours, service area and booking link
   • The questions customers always ask, and the ones only your team should answer

   What you walk away with

   • A fixed-price proposal with the setup fee stated up front
   • The written rules the software will enforce, not a policy anyone has to remember
3. 03

   Wiring and consent

   Before a single message sends

   We put the chat assistant on your site, connect your existing form so new inquiries arrive the moment they are submitted, and register your business number for texting. If you want reactivation, we import your past customer list and verify the consent basis on it first. Contacts we cannot verify are never messaged.

   What we need from you

   • Access to your current site, form or booking tool
   • Your customer export, only if you want the reactivation side

   What you walk away with

   • A consent-verified list and a number cleared to send
   • An audit trail that starts before the first message goes out
4. 04

   Go live

   Then around the clock

   The first reply starts going out within seconds of every new inquiry, from your number, at any hour. Quiet hours, opt-outs and follow-up caps are enforced by the software rather than by anyone remembering to follow them.

   What we need from you

   • Nothing. This is the part that runs without you.

   What you walk away with

   • Every lead and every human handoff emailed to you as it happens
   • The 9pm inquiry booked that night instead of left on voicemail
5. 05

   Report and adjust

   Every month

   Leads in, replies sent, threads handed to your team, appointments booked. Real numbers rather than a projection, so you can judge for yourself whether it is paying for itself and tell us what to change.

   What we need from you

   • Ten minutes to read it, and a note if the rules need to move

   What you walk away with

   • A one-page report you can audit
   • Rules adjusted on your say so

A fixed-scope build, billed 50% at signing and 50% at launch, then a monthly retainer that keeps it hosted, secure and current.

1. 01

   Discovery call

   15 minutes

   You tell us what is working and what is not. We ask about your current inquiries, what an average customer is worth, and where leads come from now. No pitch, no pressure.

   What we need from you

   • A rough sense of monthly inquiries and average deal size
   • Fifteen minutes

   What you walk away with

   • A straight answer on whether a new site would move your numbers
   • A free mockup if it is a fit
2. 02

   Free mockup

   A few days

   We design a real page using your actual brand, photos and offerings. Not a template and not a wireframe. The real thing, built before you have paid anything.

   What we need from you

   • Your logo and a few photos
   • Current hours and offerings, and we can pull most of that from your existing pages

   What you walk away with

   • A working page you can click through
   • Zero obligation, so if it misses you walk away at no cost
3. 03

   Proposal and deposit

   Same week

   If the mockup lands, we send a fixed-price proposal based on what we discussed. No hourly surprises and no scope creep.

   What we need from you

   • A signed agreement
   • A 50% deposit, invoiced through Stripe by bank transfer or card

   What you walk away with

   • A locked scope
   • A locked price
   • A start date
4. 04

   Build

   2 to 3 weeks

   We build the full site: custom design, inquiry forms wired to your inbox, technical SEO, analytics and a mobile-first layout. You review one mid-build draft so nothing is a surprise at launch.

   What we need from you

   • One round of feedback on the draft
   • Any remaining content, such as final photos or copy changes

   What you walk away with

   • A fast, custom site, reviewed and ready to launch
5. 05

   Launch and ongoing

   Launch day, then monthly

   We ship to a domain you own and invoice the 50% balance. From there the retainer keeps the site hosted, secure, monitored and current, with a set amount of edit time each month.

   What we need from you

   • Your domain, which you own from day one
   • A retainer plan that fits how often the site changes

   What you walk away with

   • A live site and real analytics
   • A real person to email when you need a change